At JQK Club, your privacy is more than a legal obligation — it is a core value we uphold wholeheartedly. This document clearly and transparently explains how we collect, use, store, and protect your personal data as a member of our platform.
Important Note: This Privacy Policy outlines our data protection practices JQK Club and your rights under Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the processing of your data as described herein.
JQK Club is an online entertainment and betting platform operated for the Malaysian market. We understand that your personal data is an extremely valuable and sensitive asset. The trust you place in us when you register and use the JQK Club platform is a responsibility we take very seriously.
This Privacy Policy is written to ensure you fully understand — in plain, straightforward language — how JQK Club handles your personal information. We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This policy applies to all users of the jqk club platform regardless of how they access it — whether via the website on a desktop, through a smartphone browser, or through any mobile application we may provide in the future.
JQK Club never has and never will sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. This is a non-negotiable commitment.
JQK Club collects various types of information when you register, use the platform, and interact with our services. The following are the categories of data we process:
When you register a JQK Club account, we require the following information:
To process deposits and withdrawals using Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks, we collect:
Automatically when you use the platform, our systems record:
Technical data is collected automatically for security and service improvement purposes only. We do not use it to build personal profiles without a legitimate basis.
JQK Club only uses your personal data for legitimate and necessary purposes. We do not process your data excessively or beyond what the service requires:
JQK Club does not sell your personal data. However, in limited and necessary circumstances, we may share your data with trusted third parties:
Every third party that receives your data is required to comply with strict data protection standards and is not permitted to use that information for any purpose other than what is specified in the service agreement with JQK Club.
JQK Club never shares or sells your data to third-party advertisers, data brokers, or any company unrelated to the operation of our platform.
Protecting your personal data is JQK Club's highest technical and organisational priority. We continually invest in our security infrastructure to keep your data safe at all times:
Specific technical measures we have implemented include:
JQK Club uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Storing login sessions, security tokens, and language preferences. Required for the platform to function. | Session / 30 days |
| Performance Cookies | Collecting anonymous usage statistics to help us understand how players use the platform (most visited pages, time spent, etc.). | 1 year |
| Functional Cookies | Saves your preferences such as display theme, preferred betting limits, and favourite sports for a more personalised experience. | 6 months |
| Security Cookies | Helping to identify and prevent fraudulent activity, unauthorised logins, and cyber attacks. | Session |
You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the JQK Club platform and you may be unable to log in or use certain features.
As a platform operating in the global digital environment, some of your data may be processed or stored on servers located outside Malaysia — particularly when this involves international game software providers or cloud infrastructure that we use.
JQK Club ensures that any cross-border data transfers are carried out with adequate safeguards in place, including:
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and jqk club's policies, you have the following rights with respect to your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
Under certain circumstances, you have the right to request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive a copy of your data in a structured, machine-readable format.
You may withdraw your consent to data processing at any time without affecting any processing that has already taken place.
To submit any request relating to your rights above, please contact the JQK Club Data Protection Officer by email at privacy@jqkclub.biz or via the live chat platform. We will process your request within 14 business days.
JQK Club retains your personal data for as long as necessary to fulfil the purpose for which it was collected, subject to applicable legal and regulatory requirements.
When data is no longer needed, it will be securely deleted or anonymised so that it can no longer be linked to any individual.
The JQK Club platform is a service designed for individuals aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that a person under the age of 18 has provided us with their personal data, the account in question will be terminated immediately and all associated data will be deleted from our systems as soon as possible.
If you are a parent or guardian who believes your child has registered a JQK Club account, please contact us immediately at privacy@jqkclub.biz so we can take prompt action.
The jqk club platform may contain links to or integrations with third-party services such as game providers. This Privacy Policy applies solely to the jqk club platform and does not cover the privacy practices of any third-party websites or services.
JQK Club is not responsible for the privacy policies or content of third-party websites. We encourage you to read the privacy policy of each platform you use separately.
If you have any questions, concerns, or requests regarding this Privacy Policy or how JQK Club handles your personal data, please do not hesitate to reach us through the following channels:
JQK Club reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any material changes will be communicated via in-platform notifications or email. The "updated" date at the top of this page will always reflect the latest version of this document.
We invest in data security the way banks do – because your trust is our most valuable asset
The same encryption technology used by Malaysia's leading banks protects every bit of data travelling between your device and JQK Club's servers.
JQK Club operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a data subject are always respected.
JQK Club has a strict, no-exceptions policy: members' personal data has never been and will never be sold, rented, or transferred to data brokers or third-party advertisers.
Independent security testing and audits are conducted quarterly to ensure JQK Club's data protection systems remain at the highest standard.
Access, correct, or delete your data at any time. Opt out of marketing communications with a single click. The power is yours, not ours.
JQK Club has a dedicated Data Protection Officer (DPO) to handle all privacy-related enquiries and requests within 14 business days.